Privacy Policy
This Privacy Policy was last
updated on October 14, 2024.
Thank you for joining AIML-Learn Pvt. Ltd..We at AIML-Learn Pvt. Ltd. (“AIML-Learn
Pvt. Ltd.”, “we”, “us”) respect your privacy and
want you to understand how we collect, use, and share data about you. This
Privacy Policy covers our data collection practices and describes your rights
regarding your personal data.
Unless we link to a different policy or state otherwise, this Privacy
Policy applies when you visit or use AIML-Learn Pvt. Ltd. websites, mobile
applications, APIs, or related services (the “Services”). It also
applies to prospective customers of our business and enterprise products.
By using the Services, you agree to the terms of this Privacy Policy. You shouldn’t use the
Services if you don’t agree with this Privacy Policy or any other agreement
that governs your use of the Services.
Table of Contents
- 1. What Data We Get
- 2. How We Get Data About You
- 3. What We Use Your Data For
- 4. Who We Share Your Data With
- 5. Security
- 6. Your Rights
- 7. Updates & Contact Info
1. What Data We Get
We collect certain data from you
directly, like information you enter yourself, data about your consumption of
content, and data from third-party platforms you connect with AIML-Learn Pvt.
Ltd.. We also collect some data automatically, like information about your
device and what parts of our Services you interact with or spend time using.
All data listed in this section is subject to the following processing
activities: collecting, recording, structuring, storing, altering, retrieving,
encrypting, pseudonymizing, erasing, combining, and transmitting.
1.1 Data You Provide to Us
We may collect different data
from or about you depending on how you use the Services.
When you create an account and use the Services, including through a
third-party platform, we collect any data you provide directly, including:
The data collected above is stored by us and associated with your
account. AIML-Learn Pvt. Ltd.’s use and transfer to any other app of
information received from Google APIs, like instructor uploaded content, will
adhere to Google API Services User Data Policy,
including the Limited Use requirements.
1.2 Data We Collect through
Automated Means
When you access the Services
(including browsing content), we collect certain data by automated means,
including: Technical data about your computer or device,
like your IP address, device type, operating system type and version, unique
device identifiers, browser, browser language, domain and other systems data,
and platform types, Usage statistics about your interactions with the Services,
including content accessed, time spent on pages or the Service, pages visited,
features used, your search queries, click data, date and time, referrer, and
other data regarding your use of the Services. An approximate geographic
location, including information like country, city, and geographic coordinates,
calculated based on your IP address.
The data listed above is
collected through the use of server log files and tracking technologies, as
detailed in the “Cookies and Data Collection Tools” section below. It is stored
by us and associated with your account.
1.3 Data From Third Parties
If you are a AIML-Learn Pvt.
Ltd. Business enterprise or corporate prospect, in addition to information you
submit to us, we may collect certain business contact information from
third-party commercial sources.
2. How We Get Data About You
We use tools like cookies, web
beacons, and similar tracking technologies to gather the data listed above.
Some of these tools offer you the ability to opt out of data collection.
2.1 Cookies and Data Collection
Tools
We use cookies, which are small
text files stored by your browser, to collect, store, and share data about your
activities across websites, including on AIML-Learn Pvt. Ltd.. They allow us to
remember things about your visits to AIML-Learn Pvt. Ltd., like your preferred
language, and to make the site easier to use. We may also use clear pixels in
emails to track deliverability and open rates.
AIML-Learn Pvt. Ltd. and service providers acting on our behalf (like
Google Analytics and third-party advertisers) use server log files and
automated data collection tools like cookies, tags, scripts, customized links,
device or browser fingerprints, and web beacons (together, “Data
Collection Tools“) when you access and use the Services. These Data
Collection Tools automatically track and collect certain System Data and Usage
Data (as detailed in Section 1) when you use the Services. In some cases, we
tie data gathered through those Data Collection Tools to other data that we
collect as described in this Privacy Policy.
2.2 Why We Use Data Collection
Tools
AIML-Learn Pvt. Ltd. uses the
following types of Data Collection Tools for the purposes described:
- Strictly Necessary: These Data Collection Tools enable
you to access the site, provide basic functionality (like logging in or
accessing content), secure the site, protect against fraudulent logins,
and detect and prevent abuse or unauthorized use of your account. These
are required for the Services to work properly, so if you disable them,
parts of the site will break or be unavailable. - Functional: These Data Collection Tools
remember data about your browser and your preferences, provide additional
site functionality, customize content to be more relevant to you, and
remember settings affecting the appearance and behavior of the Services
(like your preferred language or volume level for video playback). - Performance: These Data Collection Tools help
measure and improve the Services by providing usage and performance data,
visit counts, traffic sources, or where an application was downloaded
from. These tools can help us test different versions of AIML-Learn Pvt.
Ltd. to see which features or content users prefer and determine which
email messages are opened. - Advertising: These Data Collection Tools are
used to deliver relevant ads (on the site and/or other sites) based on
things we know about you like your Usage and System Data (as detailed in
Section 1), and things that the ad service providers know about you based
on their tracking data. The ads can be based on your recent activity or
activity over time and across other sites and services. To help deliver
tailored advertising, we may provide these service providers with a
hashed, anonymized version of your email address (in a non-human-readable
form) and content that you share publicly on the Services. - Social Media: These Data Collection Tools enable
social media functionality, like sharing content with friends and
networks. These cookies may track a user or device across other sites and
build a profile of user interests for targeted advertising purposes.
You can set your web browser to alert you about attempts to place
cookies on your computer, limit the types of cookies you allow, or refuse
cookies altogether. If you do, you may not be able to use some or all features
of the Services, and your experience may be different or less functional.
3. What We Use Your Data For
We use your data to do things
like provide our Services, communicate with you, troubleshoot issues, secure
against fraud and abuse, improve and update our Services, analyze how people
use our Services, serve personalized advertising, and as required by law or
necessary for safety and integrity. We retain your data for as long as it is
needed to serve the purposes for which it was collected.
We use the data we collect
through your use of the Services to:
- Provide and administer the Services,
including to facilitate participation in educational content, issue
completion certificates, display customized content, and facilitate
communication with other users (Account Data; Shared Content; Learning
Data; System Data; Usage Data; Approximate Geographic Data); - Process payments to instructors and other
third parties (Student Payment Data; Instructor Payment Data); - Process your requests and orders for
educational content, products, specific services, information, or features
(Account Data; Learning Data; Student Payment Data; System Data;
Communications and Support); - Communicate with you about your account
by (Account Data; Shared Content; Learning Data; Sweepstakes, Promotions,
and Surveys; System Data; Communications and Support): - Responding to your questions and concerns;
- Sending you administrative messages and
information, including messages from instructors, students, and teaching
assistants; notifications about changes to our Service; and updates to
our agreements; - Sending you information, such as by
email or text messages, about your progress in courses and related
content, rewards programs, new services, new features, promotions,
newsletters, and other available instructor-created content (which you
can opt out of at any time); - Sending push notifications to your
wireless device to provide updates and other relevant messages (which you
can manage from the “options” or “settings” page of the mobile app); - Manage your account and account
preferences and personalize your experience (Account Data; Learning Data;
Student Payment Data; Instructor Payment Data; System Data, Usage Data,
Cookie Data); - Facilitate the Services’ technical
functioning, including troubleshooting and resolving issues, securing the
Services, and preventing fraud and abuse (Account Data; Student Payment
Data; Instructor Payment Data; Communications and Support; System Data; Approximate
Geographic Location); - Verify the identity of instructors
(Account Data; Instructor Payment Data); - Solicit feedback from users (Account
Data; Communications and Support); - Market products, services, surveys, and
promotions (Account Data; Learning Data; Sweepstakes, Promotions, and
Surveys; Usage Data; Cookie Data); - Market Subscription Plans to prospective
customers (Account Data; Learning Data; Cookie Data); - Learn more about you by linking your data
with additional data through third-party data providers and/or analyzing
the data with the help of analytics service providers (Account Data; Data
About Your Accounts on Other Services; Usage Data; Cookie Data); - Identify unique users across devices
(Account Data; System Data; Cookie Data); - Tailor advertisements across devices
(Cookie Data); - Improve our Services and develop new
products, services, and features (all data categories), including through
the use of AI consistent with the Instructor GenAI Policy (Instructor
Shared Content); - Analyze trends and traffic, track
purchases, and track usage data (Account Data; Learning Data; Student
Payment Data; Communications and Support; System Data; Usage Data;
Approximate Geographic Data; Cookie Data); - Advertise the Services on third-party
websites and applications (Account Data; Cookie Data); - As required or permitted by law (all data
categories); or - As we, in our sole discretion, otherwise
determine to be necessary to ensure the safety or integrity of our users,
employees, third parties, the public, or our Services (all data
categories).
4. Who We Share Your Data With
We share certain data about you
with instructors, other students, companies performing services for us, AIML-Learn
Pvt. Ltd. affiliates, our business partners, analytics and data enrichment
providers, your social media providers, companies helping us run promotions and
surveys, and advertising companies who help us promote our Services. We may
also share your data as needed for security, legal compliance, or as part of a
corporate restructuring. Lastly, we can share data in other ways if it is
aggregated or de-identified or if we get your consent.
We may share your data with
third parties under the following circumstances or as otherwise described in
this Privacy Policy:
- With Your Instructors: We share data that we have about
you (except your email address) with instructors or teaching assistants
for educational content you access or request information about, so they
can improve their content for you and other students. This data may include
things like your country, browser language, operating system, device
settings, the site that brought you to AIML-Learn Pvt. Ltd., and certain
activities on AIML-Learn Pvt. Ltd., like enrolled courses and course
review. We will not share your email address with instructors or teaching
assistants. (Account Data; System Data; Usage Data; Approximate Geographic
Data) - With Other Students and Instructors: Depending on your settings, your
Shared Content and profile data may be publicly viewable, including to
other students and instructors. If you ask a question to an instructor or
teaching assistant, your information (including your name) may also be
publicly viewable. (Account Data; Profile Data; Shared Content) - With Service Providers, Contractors, and
Agents: We
share your data with third-party companies who perform services on our
behalf, like payment processing, fraud and abuse prevention, data
analysis, marketing and advertising services (including retargeted
advertising), email and hosting services, and customer services and
support. These service providers may access your personal data and are
required to use it solely as we direct, to provide our requested service.
(All data categories) - With AIML-Learn Pvt. Ltd. Affiliates: We may share your data within our
corporate family of companies that are related by common ownership or
control to enable or support us in providing the Services. (All data
categories) - With Business Partners: We have agreements with other
websites and platforms to distribute our Services and drive traffic to AIML-Learn
Pvt. Ltd.. Depending on your location, we may share your data with these
trusted partners. (Account Data; Learning Data; Communications and
Support; System Data) - With Credit-Granting Organizations for Continuing Education: If you take a course to fulfill a continuing professional
education requirement, we may share that information upon request of the organization granting the continuing education credit. (Account Data;
Learning Data) - With Analytics and Data Enrichment
Services: As
part of our use of third-party analytics tools like Google Analytics and
data enrichment services like ZoomInfo, we share certain contact
information or de-identified data. De-identified data means data where
we’ve removed things like your name and email address and replaced it with
a token ID. This allows these providers to provide analytics services or
match your data with publicly-available database information (including
contact and social information from other sources). We do this to communicate
with you in a more effective and customized manner. (Account Data; System
Data; Usage Data; Cookie Data) - To Power Social Media Features: The social media features in the
Services (like the Facebook Like button) may allow the third-party social
media provider to collect things like your IP address and which page of
the Services you’re visiting, and to set a cookie to enable the feature.
Your interactions with these features are governed by the third-party
company’s privacy policy. (System Data; Usage Data; Cookie Data) - To Administer Promotions and Surveys: We may share your data as necessary
to administer, market, or sponsor promotions and surveys you choose to
participate in, as required by applicable law (like to provide a winners
list or make required filings), or in accordance with the rules of the
promotion or survey. (Account Data; Sweepstakes, Promotions, and Surveys) - For Advertising: If we decide to use an
advertising-supported revenue model in the future, we may use and share
certain System Data and Usage Data with third-party advertisers and
networks to show general demographic and preference information among our
users. We may also allow advertisers to collect System Data through Data
Collection Tools (as detailed in Section 2.1), to use this data to offer
you targeted ad delivery to personalize your user experience (through
behavioral advertising) and to undertake web analytics. Advertisers may
also share with us the data they collect about you. To learn more or opt
out from participating ad networks’ behavioral advertising, see Section
6.1 (Your Choices About the Use of Your Data) below. Note that if you opt
out, you’ll continue to be served generic ads. (System Data) - For Security and Legal Compliance: We may disclose your data (all data
categories) to third parties if we (in our sole discretion) have a good
faith belief that the disclosure is: - Requested as part of a judicial,
governmental, or legal inquiry, order, or proceeding; - Reasonably necessary as part of a valid
subpoena, warrant, or other legally-valid request; - Reasonably necessary to enforce our
Terms of Use, Privacy Policy, and other legal agreements; - Required to detect, prevent, or address
fraud, abuse, misuse, potential violations of law (or rule or
regulation), or security or technical issues; - Reasonably necessary in our discretion
to protect against imminent harm to the rights, property, or safety of AIML-Learn
Pvt. Ltd., our users, employees, members of the public, or our Services; - We may also disclose data about you to
our auditors and legal advisors in order to assess our disclosure
obligations and rights under this Privacy Policy; or - Required or permitted by law.
- During a Change in Control: If AIML-Learn Pvt. Ltd. undergoes a
business transaction like a merger, acquisition, corporate divestiture, or
dissolution (including bankruptcy), or a sale of all or some of its
assets, we may share, disclose, or transfer all of your data to the
successor organization during such transition or in contemplation of a
transition (including during due diligence). (All data categories) - After Aggregation/De-identification: We may disclose or use aggregated
or de-identified data for any purpose. - With Your Permission: With your consent, we may share
data to third parties outside the scope of this Privacy Policy. (All data
categories)
If you click on any links to third-party sites, the collection, use, and
disclosure of your personal data is governed by the third-party’s privacy
policy.
5. Security
We use appropriate security
based on the type and sensitivity of data being stored. As with any
internet-enabled system, there is always a risk of unauthorized access, so it’s
important to protect your password and to contact us if you suspect any unauthorized
access to your account.
AIML-Learn Pvt. Ltd. takes
appropriate security measures to protect against unauthorized access,
alteration, disclosure, or destruction of your personal data that we collect
and store. These measures vary based on the type and sensitivity of the data.
Unfortunately, however, no system can be 100% secured, so we cannot guarantee
that communications between you and AIML-Learn Pvt. Ltd., the Services, or any
information provided to us in connection with the data we collect through the
Services will be free from unauthorized access by third parties. Your password
is an important part of our security system, and it is your responsibility to
protect it. You should not share your password with any third party, and if you
believe your password or account has been compromised, you should change it
immediately and contact our Support Team with any concerns.
6. Your Rights
You have certain rights around
the use of your data, including the ability to opt out of promotional emails,
cookies, and collection of your data by certain third parties. You can update
or terminate your account from within our Services, and can also contact us for
individual rights requests about your personal data. Parents who believe we’ve
unintentionally collected personal data about their underage child should
contact us for help deleting that information.
6.1 Your Choices About the Use
of Your Data
You can choose not to provide
certain data to us, but you may not be able to use certain features of the
Services.
- To stop receiving promotional
communications from us, you can opt out by using the unsubscribe mechanism
in the promotional communication you receive or by changing the email
preferences in your account. Note that regardless of your email
preference settings, we will send you transactional and relationship
messages regarding the Services, including administrative confirmations,
order confirmations, important updates about the Services, and notices
about our policies. - The browser or device you use may allow
you to control cookies and other types of local data storage. Your
wireless device may also allow you to control whether location or other
data is collected and shared. - Apple iOS, Android OS, and Microsoft
Windows each provide their own instructions on how to control in-app
tailored advertising. For other devices and operating systems, you should
review your privacy settings on that platform.
If you have any questions about your data, our use of it, or your
rights, contact us at support@aimllearn.com
6.2 Accessing, Updating, and
Deleting Your Personal Data
You can access and update your
personal data that AIML-Learn Pvt. Ltd. collects and maintains as follows:
- To update data you provide directly, log
into your account and update your account at any time. - To terminate your account:
- If you are a student ,please write us at support@aimllearn.com.
- If you are an instructor, write us at support@aimllearn.com.
- If you have any issues terminating your
account, please contact write us at support@aimllearn.com. - Please note: even after your account is
terminated, some or all of your data may still be visible to others,
including without limitation any data that has been (a) copied, stored,
or disseminated by other users (including comments on content); (b) shared
or disseminated by you or others (including in your shared content); or
(c) posted to a third-party platform. Even after your account is
terminated, we retain your data for as long as we have a legitimate
purpose to do so (and in accordance with applicable law), including to
assist with legal obligations, resolve disputes, and enforce our
agreements. We may retain and disclose such data pursuant to this Privacy
Policy after your account has been terminated. - To request to access, correct, or delete
your personal data, please contact us You can also submit these requests
by emailing support@aimllearn.com or writing to us at AIML-Learn Pvt.
LtdPlease allow up to 30 days for a response. For your protection, we may
require that the request be sent through the email address associated with
your account, and we may need to verify your identity before implementing
your request. Please note that we retain certain data where we have a
lawful basis to do so, including for mandatory record-keeping and to
complete transactions.
6.3 Our Policy Concerning Children
We recognize the privacy
interests of children and encourage parents and guardians to take an active
role in their children’s online activities and interests. Individuals younger
than 18 years of age, but of the required age for consent to use online services
where they live (for example, 13 in the US or 16 in Ireland), may not set up an
account, but may have a parent or guardian open an account and help them access
appropriate content. Individuals younger than the required age for consent to
use online services may not use the Services. If we learn that we’ve collected
personal data from a child under those ages, we will take reasonable steps to
delete it.
Parents who believe that AIML-Learn Pvt. Ltd. may have collected
personal data from a child under those ages can submit a request that it be
removed to support@aimllearn.com.
7. Updates & Contact Info
When we make a material change
to this policy, we’ll notify users via email, in-product notice, or another
mechanism required by law. Changes become effective the day they’re posted.
Please contact us via email or postal mail with any questions, concerns, or
disputes.
8.1 Modifications to This
Privacy Policy
From time to time, we may update
this Privacy Policy. If we make any material change to it, we will notify you
via email, through a notification posted on the Services, or as required by
applicable law. We will also include a summary of the key changes. Unless
stated otherwise, modifications will become effective on the day they are
posted.
As permitted by applicable law, if you continue to use the Services
after the effective date of any change, then your access and/or use will be
deemed an acceptance of (and agreement to follow and be bound by) the revised
Privacy Policy. The revised Privacy Policy supersedes all previous Privacy
Policies.
8.2 Interpretation
Any capitalized terms not
defined in this policy are defined as specified in AIML-Learn Pvt. Ltd.’s Terms of Use.
Any version of this Privacy Policy in a language other than English is provided
for convenience. If there is any conflict with a non-English version, you agree
that the English language version will control.
8.3 Questions
If you have any questions,
concerns, or disputes regarding our Privacy Policy, please feel free to contact
our privacy team (including our Data Protection Officer) at support@aimllearn.com.